Help > Contact Us

Contact Us

Our Contact Center is open Monday through Sunday, 4 AM to 11 PM Pacific Time.

We are closed on the following holidays: New Year's Day, Easter, Thanksgiving, Christmas.

Phone

  • From the U.S. and Canada—Call 1-800-426-4840 Mon. through Sun., 4 a.m. through 11 p.m. PT.
  • International—Call 1-253-891-2500 Mon. through Sun., 4 a.m. through 11 p.m. PT. English language only.
  • Fax—Dial 1-253-891-2523

Online Live Help

REI representatives can provide immediate online help for questions.

Corporate & Group Sales

Get volume discounts when you outfit your team or group from our full line of outdoor gear and clothing. Ordering is easy and you can showcase your logo with quality personalization on almost everything we sell. Learn more about our Corporate & Group Sales.

Email

We are able to reply to most emails by the next business day.

Retail Stores

Call or visit any of our retail locations. Find your store here.

Mail

Write to:

  • REI
  • Sumner, WA 98352-0001
  • Shopping Cart | 
  • Log In or Register | 
  • Store Locator | 
  • 1-800-426-4840
  • Sign up for REI Gearmail®
  • Get a coupon for 15% off one full-price item.
  • Details.
  • Continue
  • Store Locator
  • Enter your ZIP code to locate a store near you.