Help > Product Safety Recalls

Product Safety Recalls

At REI, the integrity of our products and the safety of our members and other customers are our highest priorities. We have shared this commitment with our suppliers and business partners, and we stand behind that commitment with our 100% satisfaction guarantee.

In the event that a product we carry fails to meet our safety standards, resulting in a product safety recall, we act swiftly to notify our co-op members for whom we have record of purchasing that product. We also post notices in our retail stores and here, on our website.

Please carefully review the details of each product safety recall, adhere to the instructions and share with family and friends who may also benefit from the information.

For additional information about product recalls, visit the U.S. Consumer Product Safety Commission website at www.cpsc.gov or call its hotline at 1-800-638-2772.

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